Policy settings

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Returns & exchangesCancellationsPrivacyFixed policies

Returns & exchanges

Tell buyers how you'll manage returns and exchanges for each of your listings. Use different policies as needed to cover your unique items.

This space is waiting for your return and exchange policies for non-digital items. Ready to set one up?

Get started with a simple policy

Returns and exchanges · 30 days

  • Buyer can return or exchange this item
  • Buyer must return item within 30 days of delivery
  • Buyer is responsible for return shipping costs
  • Buyer is responsible for loss in value (as agreed upon with seller) if an item isn't returned in original condition

Create a policy

Set up a custom policy that best fits your listings. Remember, you can create different policies to use for different types of items.